🚚 Shipping Policy

At Phantom Medical Supplies, we aim to ensure your orders are delivered quickly, securely, and efficiently.
This Shipping Policy explains how we handle deliveries, shipping options, and timelines.

1. General Shipping Information

All orders placed through https://phantommedicalsupplies.store are processed within 1–3 business days (excluding weekends and holidays).
Shipping times and costs vary depending on your location, order size, and preferred delivery method.

Note: Shipping fees are unstable and may fluctuate based on carrier rates, distance, and product weight.
Final costs are always confirmed before dispatch.

2. Shipping Options

A. Ship with Phantom Medical Supplies

Customers may choose to have orders shipped directly through Phantom Medical Supplies’ logistics partners.
We work with trusted courier services to deliver across Nigeria and international destinations.

Details:

• Shipping fees are calculated at checkout or confirmed via WhatsApp/email before payment.

• Delivery timelines depend on location, typically 2–7 business days within Nigeria.

• Tracking information (if available) will be provided once your order is dispatched.

• Phantom Medical Supplies is not responsible for courier delays beyond our control.

B. Ship Using Buyer’s Delivery Option

Buyers may alternatively choose to arrange their own delivery method or preferred courier.

Conditions:

• The buyer must provide complete pickup details and courier contact information.

• Once the order leaves our warehouse, Phantom Medical Supplies is not liable for loss, delay, or damage during transit.

• Buyers are encouraged to use reputable delivery services with tracking.

3. Shipping Fees

Because shipping costs depend on current carrier rates, destination, and package size, fees may change without notice.
We will confirm the final shipping charge before your order is dispatched.

For large or bulk orders, please contact us directly for a custom shipping quote.

4. Order Tracking

If your order is shipped through our logistics partners, you will receive tracking details (where available) once the package is in transit.
Tracking updates are handled directly by the courier service.

5. Delays and Exceptions

Delivery times are estimates and not guaranteed.
Delays may occur due to:

• Carrier or customs issues

• Weather disruptions

• Incorrect address information

We will make reasonable efforts to assist in resolving delivery issues.

6. Contact Us

For any questions or to arrange your preferred shipping method, please contact:

Phantom Medical Supplies
📧 Email: info@phantommedicalsupplies.store
📞 Call: +234 813 271 9143
💬 WhatsApp: +234 911 938 7760
🌐 Website: https://phantommedicalsupplies.store