Terms of Service

Welcome to Phantom Medical Supplies (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website https://phantommedicalsupplies.store (the “Site”) and all products, services, and features offered through it (collectively, the “Services”).

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. General Information

Phantom Medical Supplies is an online retailer specializing in the sale of medical equipment, laboratory instruments, hospital furniture, and related healthcare products.
We supply equipment intended for professional and institutional use. Some products may require proper certification or authorization before purchase.

2. Eligibility

You must be at least 18 years old to purchase from or use our website. By using our Services, you represent that you are legally able to enter into a binding contract.

3. Product Information and Availability

We make every effort to display product details, descriptions, and pricing accurately. However:

• We do not guarantee that all product descriptions or specifications are error-free or complete.

• Product availability and pricing are subject to change without notice.

• Some items may be restricted or regulated depending on your location.

We reserve the right to discontinue or modify products at any time without prior notice.

4. Orders and Payments

All orders placed through the Site are subject to acceptance by Phantom Medical Supplies.
We may refuse or cancel any order for reasons including, but not limited to:

• Product unavailability

• Pricing or typographical errors

• Suspicious or fraudulent activity

Payment must be made through accepted methods listed at checkout. You agree to provide accurate billing and contact information.

5. Shipping and Delivery

We ship products to valid addresses within our supported regions. Delivery times are estimates only and may vary due to carrier delays or customs processes.
Risk of loss passes to you once an order is shipped.

For detailed information, please review our Shipping Policy.

6. Returns and Refunds

We accept returns in accordance with our Return Policy, available on the Site.
Returned products must be unused, in original packaging, and accompanied by proof of purchase. Certain medical and sanitary items are non-returnable for safety reasons.

7. Use of Website

You agree not to:

• Use the Site for unlawful or fraudulent purposes.

• Interfere with its functionality or security.

• Reproduce, duplicate, or exploit any portion of the Site without authorization.

Phantom Medical Supplies reserves the right to terminate or restrict your access to the Site if these Terms are violated.

8. Intellectual Property

All content on the Site, including logos, images, product descriptions, and designs, is the property of Phantom Medical Supplies or its licensors and is protected by copyright and trademark laws.
You may not copy, distribute, or modify any part of the Site without prior written consent.

9. Medical Disclaimer

Phantom Medical Supplies does not provide medical advice.
All products are supplied for professional, laboratory, or institutional use only.
Always consult a qualified healthcare professional before using any medical equipment or devices purchased from our website.

10. Limitation of Liability

To the maximum extent permitted by law, Phantom Medical Supplies shall not be liable for:

• Any indirect, incidental, or consequential damages; or

• Losses arising from the use or inability to use our Site or products.

Our total liability for any claim shall not exceed the total amount paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Phantom Medical Supplies, its affiliates, officers, and employees from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

12. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction – e.g., the State of [Your State], Country], without regard to its conflict of law provisions.

14. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:
Phantom Medical Supplies
📞 Call: +234 813 271 9143
💬 WhatsApp: +234 911 938 7760
📧 Email: info@phantommedicalsupplies.store
🌐 Website: https://phantommedicalsupplies.store